FAQ Topics
High-Quality Cannabis At Affordable Prices
We source only the best in class products to make sure our customers are served the highest quality products available.
Popular FAQs
Browse our most frequently asked questions to help you understand how we operate.
We are truly sorry this happened and we will make it up to you! Please contact info@716cannabisllc.com with your order number and the item(s) that are missing so we can fix the problem ASAP.
We are sorry sometimes mistakes can happen, we are only human. Please visit the store you purchased the product from and we will exchange it for the correct item as long as it has not already been opened.
Please email info@716cannabisllc.com as soon as possible. There's a chance your order may not have left our store and we can cancel it for you. If the order has already left our facility we will not be able to cancel your order.
We can't always guarantee when a product will be back in stock but please email info@716cannabisllc.com for specific stock information for a product of your choice.
Our store is open for in-store pickup during the following hours:
Mon - Thu: 10am - 9pm
Fri & Sat: 10am - 10pm
Sun: 10am - 8pm
Delivery is available during the following hours:
Mon - Sat: 11am - 7pm
Sun: 11am - 3:30pm
Please email info@716cannabisllc.com as soon as possible or come back into the store. We will exchange with a receipt any defective product for the same/like product. Flower is not returnable.
Yes! Delivery is the same day within 2 hrs or less.
Our delivery hours are:
Mon - Sat: 11am - 7pm
Sun: 11am - 3:30pm
Our cannabis is grown all over the country! Our priority is to work with local producers whose quality meets our expectations. If we wouldn’t consume it, we won't sell it.
Sorry, but no. We don't currently offer order tracking but it is something we are working on. Stay tuned!
Please contact us here. We really appreciate any feedback we get about our website as we strive to constantly improve it for our customers.
We understand the cannabis industry is using far too much plastic. The packaging for each product is different and you should see recycling information on the packaging if it's recyclable.