FAQ Topics
High-Quality Cannabis At Affordable Prices
We source only the best in class products to make sure our customers are served the highest quality products available.
Popular FAQs
Browse our most frequently asked questions to help you understand how we operate.
We are truly sorry this happened and we will make it up to you! Please contact info@716cannabisllc.com with your order number and the item(s) that are missing so we can fix the problem ASAP.
We are sorry sometimes mistakes can happen, we are only human. Please visit the store you purchased the product from and we will exchange it for the correct item.
Please email info@716cannabisllc.com as soon as possible. There's a chance your order may not have left our store and we can cancel it for you. If the order has already left our facility we will not be able to cancel your order.
Our Premium Delivery service is same-day deliveries for local orders. We will locate the closest driver and deliver your order promptly. Usually within 4-5 hours.
We can't always guarantee when a product will be back in stock but please email info@716cannabisllc.com for specific stock information for a product of your choice.
Our store is open for in-store pickup and in-person ordering from 10am - 10pm daily.
We understand the cannabis industry is using far too much plastic. The packaging for each product is different and you should see recycling information on the packaging if it's recyclable.
Yes! We offer a 30-day warranty against manufacturer defects on all cannabis accessories.
Please save your receipt and original packaging for the duration of your warranty period.
All sales of consumable cannabis are final.
If you have any questions or concerns, please ask for the store manager or contact us at info@716cannabisllc.com
Our cannabis is grown all over the country! Our priority is to work with local producers whose quality meets our expectations. If we wouldn’t consume it, we won't sell it.
Sorry, but no. We don't currently offer order tracking but it is something we are working on. Stay tuned!
Please email info@716cannabisllc.com as soon as possible. There's a chance your order may not have left our store and we can change it for you. If the order has already left our facility we will not be able to change your order.
Please email info@716cannabisllc.com or contact us here. We really appreciate any feedback we get about our website as we strive to constantly improve it for our customers.